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Front

Front’s Drift integration allows you to manage live chat, email, and more in one place to centralize your team’s workflow and respond faster.

Categories
Customer Success & Support, CRM & sales engagement, Communications
Resources
Integration

Developed by: Front

Support Email: support@frontapp.com

About Front

Front is a customer communication hub designed to strengthen the customer relationship. Connect all your communication channels, collaborate in real-time on critical customer messages, and improve team performance through automated workflows and advanced analytics.

Front and Drift

With Front and Drift, your Sales and Support teams can collaborate in a single platform for a smooth customer experience and enhanced productivity — no switching tools required. With context from Salesforce and email at your fingertips, handing off leads is simple, so your team can build pipeline faster. Front’s Drift integration allows you to manage live chat, email, and more in one place to centralize your team’s workflow and respond faster. Build Playbooks in Drift to engage and even qualify visitors on your site, then sync all those conversations into Front for your team to handle in a snap.