Slack
With Drift and Slack, you’ll accelerate response times and get helpful notifications where you’re already working.
About Slack
Slack helps teams communicate and collaborate seamlessly and in real time. It's where the people you need, the information you share, and the tools you use come together to get things done.
I wanted to make sure that any chat tool didn’t require my team to perform a manual step. We live out of Salesforce and Slack and if we were going to be effective with any chat tool, it had to be seamless with our existing workflow.
Slack and Drift
If your team is anything like ours, Slack is where your team spends a lot of their day. With Drift and Slack, your team can get helpful notifications right where they’re already working, plus easily check in on Drift performance metrics.
Media
- Get helpful notifications right in Slack
- Get weekly reporting metrics right in Slack
- See Drift insights at a glance in Slack
Use cases
- Improve conversion rates and response times with helpful notifications for your team
You don’t have to be signed into Drift to get important updates! We’ll send your team helpful notifications in Slack, like when they’re added into a chat – making it super easy for reps to jump in quickly. That means faster response times, and engaging with customers when it matters most – when they’re live on your site.
- Effortlessly stay up-to-date on Drift metrics
You don’t even have to check the Drift home page in Slack (or the Drift homepage on Drift) to stay up to date on metrics! We’ll send you a weekly Slack notification with the key stats from your Drift funnel.
- Make reporting a breeze with Drift insights at a glance
Your new Drift homepage on Slack shows you key details about how Drift is performing, from conversations and emails captured, to meetings booked and pipeline influenced. That means you can get a snapshot of your entire funnel, right from within Slack.